Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing or using Hits on Hold, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Description of Service

Hits on Hold provides music on hold streaming services with announcement capabilities for business phone systems. The service includes access to our music library, announcement creation tools, and streaming infrastructure.

3. Subscription and Billing

Subscriptions are billed monthly or annually as selected. You may cancel at any time. Refunds are provided in accordance with our refund policy.

4. Acceptable Use

You agree not to misuse the service, including attempting to exceed your plan's stream limits, sharing your license key with unauthorized parties, or using the service for any unlawful purpose.

5. Content Guidelines

Announcement content must comply with applicable laws. You are responsible for ensuring you have the right to use any content in your announcements.

6. Limitation of Liability

Hits on Hold is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.

7. Changes to Terms

We may modify these terms at any time. Continued use of the service after changes constitutes acceptance of the modified terms.

8. Contact

For questions about these Terms of Service, please contact legal@hitsonhold.com.